Scleraworx
  • Atlassian gold partner

Clearway Energy

Atlassian License Snapshot

September 17, 2026

JSM

202

Total/ Monthly

active user

Active User

106
inactive user

Inactive User

96
Standard Standard MODERATE
Utilization
106 users 52.5%
Wastage
96 users 47.5%

Confluence

100

Total/ Monthly

active user

Active User

65
inactive user

Inactive User

33
Standard Standard MODERATE
Utilization
65 users 65.0%
Wastage
33 users 33.0%

Moderate JSM Utilization

Insight: 52.48% utilization means 96 licenses are unused. Optimization recommended.

52.48%

Utilization

202

Purchased

Moderate Confluence Utilization

Insight: 65.00% utilization means 35 licenses are unused. Optimization recommended.

65.00%

Utilization

100

Purchased

Scleraworx Recommendation

Product Optimization

  • Review 96 Jira users inactive for 120+ days.
  • Review 33 Confluence users inactive for 120+ days.
  • Review 37 never-accessed Jira accounts.
  • Review 141 never-accessed Confluence accounts.
  • Reconcile current product assignments with the client billing view.

Access Governance

  • Implement a monthly inactive-user audit process.
  • Flag users inactive for more than 90 days.
  • Review users inactive beyond 120 days.
  • Review users belonging to multiple admin groups.
  • Revoke unnecessary licenses and group access after owner approval 

Key Insights

  1. Jira has substantial inactive usage

    47.52% inactivity indicates that 96 of the 202 Jira users have not accessed Jira for at least 120 days. These users should be reviewed before removing product access.

  2. Confluence requires access and billing reconciliation 

    66.33% utilization indicates that 33 of the 98 Confluence users have been inactive for 120+ days. The billing view also shows 101 users against the supplied 100-seat tier.

  3. Never-accessed accounts need review

    There are 37 Jira and 141 Confluence Active-status accounts marked as never accessed. Their product assignments should be verified before considering them reclaimable.

  4. Admin memberships need review

    There are 49 Jira and Confluence admin-group memberships across 7 admin-named groups, held by 25 unique accounts.

  5. Admin access overlaps exist

    Sixteen accounts belong to at least two Jira or Confluence admin groups. Their access should be reviewed based on least-privilege requirements.

  6. Inactive admins require validation

    Seven unique Jira and Confluence admins have 180+ days of inactivity in at least one product.

  7. Financial savings are pending

    The subscriptions are annual/termed. Contracted pricing was not provided, so monetary savings cannot currently be calculated.

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