Trackonomy
Atlassian License Snapshot
Jira
300
Total/ Monthly
Active User
249
Inactive User
51
Premium
HEALTHY
Confluence
300
Total/ Monthly
Active User
242
Inactive User
58
Standard
HEALTHY
JSM
50
Total/ Monthly
Active User
52
Inactive User
-2
Standard
CRITICAL
JPD
10
Total/ Monthly
Active User
0
Inactive User
10
Premium
UNUSED
JSM is underutilized
Insight: 104.00% utilization means -2 licenses are wasted. Cost reduction is possible.
52
Active Users
50
Monthly Billed
JPD is underutilized
Insight: 0.00% utilization means 10 licenses are wasted. Cost reduction is possible.
0
Active Users
10
Monthly Billed
Scleraworx Recommendation
Product Optimization
- Reclaim 47 dormant users with business approval
- Validate JSM agent vs collaborator status
- Remove 7 dormant agents from JSM groups
- Optimize JSM to stay under 50-user tier
- JPD: pilot with 1 team or retire subscription
Access Governance
- Collapse redundant admin memberships
- Limit vendor elevation
- Archive zero-active groups
- Set group owners
- Block uncontrolled group creation
Key Insights
-
You already own a runway
Jira/Confluence have 109 seats of headroom combined; JPD is entirely open. Use this before buying more.
-
JSM needs cleanup
Slightly over the tier and 7 dormant agents in the active base.Fix assignment hygiene before renewal.
-
Fast reallocation pool
Dormant users (≥ 120d) are the first candidates to reassign or downgrade with minimal friction.
-
Tighten admin blast radius
Consolidate admin roles (most admin users have multiple admin groups). Remove vendor elevation unless justified.
-
Upcoming Atlassian changes
Validate your current JSM feature usage vs. planned shifts to avoid forced upgrades and surprise costs.