CONFIGURATION
CONFIGURATION

Manage and Proliferate Jira with
Atlassian Configuration Services

Has Managing the Atlassian Tools and proliferating across the organization felt like a steep climb? Trust our strategic, precise and meticulous approach to configure your Atlassian tools

Installation

Health Checks

Upgrades

Support

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Licensing

License Management for Atlassian Tools Suite and Add-ons

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Add-ons

Extending Atlassian tools functionality to the next level

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Governance

Change management and best practises to drive efficiencies

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Atlassian Installations and Managed Services

With our deep understanding of systems and infrastructure, we drive excellence in our setup and installations of Atlassian tools

MANAGED SERVICES

Installations

We provide full stack Atlassian tools implementation with expertise in Cloud, Server and Data Center products. We identify application server and database server requirements based on your existing technical stack and the number of users. We drive transparency and visibility through effective technical project planning and execution. We encourage our customers to also install a non-production version of the Atlassian tools stack in production.

Infrastructure Recommendation

Server Setup

Setup of Atlassian Cloud Products

Server and Data Center Installations

Custom configure installation files

SSL/HTTPS Setup

SSL/HTTPS Setup

Followed by installation, we make sure that your URLs for Jira or Confluence or any other Atlassian tools are secure by installing the correct certs. Whether it be Apache or NGIX server, we got it covered.

User Management

User Management

Expertise in connecting External user directories like LDAP, Active Directory, Azure with Atlassian tools and implement Single Sign-On with Okta and SAML.

Monitoring

Monitoring

We make sure that our customers have monitoring setup in the servers. App Dynamics, New Relic and JavaMelody are some of the tools that we trust. We partner with your IT team to get you the monitoring peace of mind.

Health Checks

Health Checks

Scleraworx offers Health Check services to our customers, giving them awareness of how the systems and processes are performing. Our Health Checks are a standardized set of steps, with automated checks run both from front end and backend. This results in fast results to our customers and recommend critical actions as well as steps to be taken to optimize their instances and drive efficiency.

System Health Checks

Performance Tuning

Plugin Health Check

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Upgrades

Upgrades

Atlassian releases new versions of its products at a regular cadence. Our Managed Services include, but not limited to, keeping a close watch on each of these releases, provide recommendations on when to upgrade, track security fixes that has been released or feature enhancements. We put our clients on an Upgrade cadence which is 1-2 times a year for core products and every 2-3 months for add-ons.

Atlassian Version Upgrades

Application Server Upgrades

Database Server Upgrades

Add-ons Upgrade

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Support

Support

Scleraworx provides custom support services, that are tailored to the needs of your organization. Our SLAs will differ based on the plan that you choose. We stand behind our value delivery with our talented team of Atlassian experts.

On Call Support

Email Support

Fast SLAs

Request tracking

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A drive for Excellence
Committed to your Vision

Plan with efficiency | Strategize with precision | Execute with finesse

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