Supporting Your Team for the Long Haul

Post-implementation, our team remains just a request away to ensure continued, sustainable success.

Identifying the Need Identifying the Need down
Flexible Solutions Flexible Solutions down
Areas of Support Areas of Support down
Our Differentiators Our Differentiators down
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Supporting Your Team for the Long Haul
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Identifying the Need

Seeing the Work Through by Being There For You

  • Worried about the handoff process?
  • Do you lack the staff to maintain your software effectively?
  • Unsure how to accommodate a new need or feature that may emerge after the initial implementation?
  • Need a dedicated software admin at a cost-friendly rate?

There’s innate excitement in working together to roll out something new. We love being a part of that process.

But there can be fear and concern post-launch about how to maintain software infrastructure long-term. Luckily, we love being a part of that process too.

Scleraworx offers various support packages to ensure you have the resources and expertise needed to maintain and evolve your software, ensuring that your investment continues to work for you.

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Flexible Solutions

Our Support and Maintenance Approach

Through a service desk model, we offer scope OR hourly-based service and support. This can continue for a few months post-implementation, or for many years down the road.

Regardless of the choice, we keep you confident in your systems, and in your investment – often at a fraction of the cost of an in-house admin.

Areas of Support
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The Scope of our Support

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    Configuration Tweaks

  • Updates & Improvements

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    Onboarding Support for New Team Members

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    Implementation of New or Post-Launch Requirements

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    Access Issues

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    Scoping Support for New Integration Requirements

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    Data Security & Cleanup

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    Much, much more…

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we provide access to an on-call expert to help with
we know how to keep it running smoothly
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Our Differentiators

What Makes Scleraworx Different

We’re familiar with how your system was built, so we know how to keep it running smoothly.

We offer white glove service at costs much lower than in-house resources.

We dedicate resources or teams of resources to your specific project and instance.

Our global team provides support across all time zones for vast availability and fast turnaround.

Let us maintain not just your products, but also the joy and excitement of your launch by reducing your stress and expanding your capabilities.